Shipping policy

Shipping Coverage

We deliver across all Lebanon only, for the time being.

Processing Time

All orders are prepared and processed before dispatch. If we need to confirm details with you (such as delivery location or customization requirements), our team may contact you before shipping.

Estimated Delivery Time

Standard orders are typically delivered within 3 to 7 business days from order confirmation.

Customized orders may take longer depending on the design and production requirements. We will confirm the estimated timeline with you after your order is placed.

Delivery Coordination

Our team or delivery partner may contact you by phone or WhatsApp to confirm the delivery address, share updates, or coordinate timing. Please ensure your contact details are correct at checkout.

Delivery Fees

Shipping fees, if applicable, are calculated at checkout based on your location.

Delays

While we do our best to meet the estimated delivery timelines, deliveries may occasionally take longer due to factors outside our control such as weather, road conditions, public holidays, or regional service limitations.

Order Issues

If you have not received your order within the estimated timeframe, or if there is an issue with your delivery, please contact us and we will assist you as soon as possible.